Photo Credit: Emma Knight/The Cheeky Puppy
July 13, 2016 Top 8 Ways Small Businesses Are Like Pokémon Go

Pokémon Go is all the rage this week so we simply had to get in on the fun. While no one on Team PIC is…

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July 5, 2016 Lessons in Customer Service from Air Canada

Today, I experienced (am still experiencing) a top-to-bottom breakdown of Air Canada’s customer service. I arrived in Toronto early this morning after a redeye flight…

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May 6, 2016 Babysitters – Making Small Business Possible

Tomorrow is National Babysitter Day. Since we’re committing to spending Mother’s Day weekend with our kids, today, we offer this dedication to the babysitters, nannies, au…

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January 27, 2016 A salute to the small business rockstars of Snowzilla

We’re based in Washington, DC – a city known for inefficiencies of all kinds. During snowstorms, our region’s local governments unpreparedness for and inability to…

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September 9, 2015 3 questions to ask to grow your small businesses

Last week we wrote about the need to focus on both existing and new customers. With a new social media platform cropping up almost daily…

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